FAQ

Frequently asked questions

Quick answers about what we do, where we work, and how to get started. Can't find what you need? Message us on WhatsApp.

What does BETA Social do?

BETA Social is a Malaysia-based 360° marketing agency. We offer social media management, content creation, media buying (paid ads), website and landing page design, and on-ground event activations — all under one roof.

What areas in Malaysia do you serve?

We're based in Petaling Jaya, Selangor, and work with clients across Kuala Lumpur, the Klang Valley, and the whole of Malaysia. For on-ground events we can deploy nationwide.

How much does it cost to work with BETA Social?

Pricing depends on scope — the services involved, the volume of content, ad budgets, and the scale of any event. We provide a clear, fixed quote after a short brief so you know exactly what's included. Message us on WhatsApp to get one.

Do you handle both social media and on-ground events?

Yes. As a 360° agency we run always-on digital work (social, content, ads, web) and physical activations (event booths, engagement activities, KOL/KOC, and event photo/video). Many clients use us for both so everything stays consistent.

What's the difference between KOL and KOC activation?

A KOL (Key Opinion Leader) is an established influencer with a large following, used mainly for reach and awareness. A KOC (Key Opinion Consumer) is an everyday consumer with a smaller, highly engaged audience, used to build authentic trust and word-of-mouth. We combine both depending on your goals.

Do you handle both booth design and the physical build?

Yes — one team handles it end-to-end. We create the spatial design and 3D mockups, then manage structural fabrication, logistics, on-site assembly, and teardown.

Can you run engagement activities and capture photo & video at the same event?

Yes. We can design and run interactive engagement activities and provide professional event photography and videography at the same activation, then turn the footage into premium post-event content.

How do we get started?

Message us on WhatsApp or send an enquiry through our contact page with a few lines about your brand, goals, and any timelines. We'll follow up to understand your needs and put together a proposal.

Still have questions?

We're happy to talk through your project — no obligation.

Message Us on WhatsApp